Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
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Our highly trained specialists are available 24/7 via phone and on weekdays can assist through online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
- Referrals to patient-related programs or resources
- Donations, website, or event-related assistance
- Tobacco-related topics
- Volunteer opportunities
- Cancer Information
For medical questions, we encourage you to review our information with your doctor.
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I Can PIC Tool Improves Cancer Patients’ Insurance Choices
The Challenge
Many cancer patients and survivors lack adequate health insurance coverage. People who are uninsured or under-insured have a greater chance of having cancer diagnosed at a later stage, when it is harder to treat. Cancer patients who lack adequate health insurance also have a higher chance of dying from cancer compared to patients with adequate insurance.
The Research
Mary C. Politi, PhD, interviewed cancer survivors to understand the challenges they face in selecting and using health insurance. Many survivors said that they weren’t clear about the cost of their cancer care and what their insurance would cover.
Politi used her findings to create a cancer-specific health insurance decision-support tool called Improving Cancer Patients' Insurances Choices (I Can PIC).
It shows cancer patients a personalized out-of-pocket cost estimate for different insurance plans, gives tips on how to use insurance, and lists resources for financial and emotional support.
A randomized clinical trial with cancer patients and survivors showed that patients using I Can PIC felt more confident in understanding health insurance terms than those using a generic tool. They also report a smaller financial burden.
Why It Matters
By helping cancer patients and survivors better understand and make an informed choice about health insurance, this tool could improve patients’ access to care. It may also help reduce financial distress and improve how well patients do after cancer treatment.