Our 24/7 cancer helpline provides information and answers for people dealing with cancer. We can connect you with trained cancer information specialists who will answer questions about a cancer diagnosis and provide guidance and a compassionate ear.
Chat live online
Select the Live Chat button at the bottom of the page
Our highly trained specialists are available 24/7 via phone and on weekdays can assist through online chat. We connect patients, caregivers, and family members with essential services and resources at every step of their cancer journey. Ask us how you can get involved and support the fight against cancer. Some of the topics we can assist with include:
- Referrals to patient-related programs or resources
- Donations, website, or event-related assistance
- Tobacco-related topics
- Volunteer opportunities
- Cancer Information
For medical questions, we encourage you to review our information with your doctor.
Survivorship: During and After Treatment
- Adjusting to Life with Cancer
- Self-management: Take Control of Your Health
- Working During Cancer Treatment
- Effect of Attitudes and Feelings on Cancer
- How Well Are You Coping?
- Practice Mindfulness and Relaxation
- Psychosocial Support Options for People with Cancer
- Pets, Support, Facility, and Service Animals for People with Cancer
- Caring for Pets During Cancer Treatment
- Life After Cancer
- Returning to Work After Cancer Treatment
- What Is Cancer Rehab?
- What to Expect from Cancer Rehab
- Post-traumatic Growth and Cancer
- Eating Well After Treatment
- Physical Activity and the Person with Cancer
- Nutrition and Physical Activity During and After Cancer Treatment: Answers to Common Questions
- Managing Your Health Care After Cancer
- Keeping Copies of Important Medical Records
- Follow-up Care After Cancer Treatment
- ASCO Cancer Treatment and Survivorship Care Plans
- Late and Long-term Effects of Cancer
- Managing Cancer as a Chronic Illness
- Cancer-related Post-traumatic Stress and PTSD
- Having a Baby After Cancer: Pregnancy
- Can I Donate My Blood or Organs if I've Had Cancer?
- Cancer Prevalence: How Many People Have Cancer?
- Survivorship Videos
Finding Help and Support When Your Child Has Cancer
No one is prepared for a child to be diagnosed with cancer. Because a child's cancer diagnosis impacts all aspects of family life, the majority of families benefit from receiving additional education and support to help them adjust and cope. Most pediatric cancer centers have a broad range of services and programs to support coping for children and family members through the entire cancer experience.
The health professionals on the team who are experts in coping provide a service called psychosocial support. All psychosocial services are optional, but are considered to be a standard of care for pediatric cancer. Standard of care means that something is thought to be helpful enough that those services or treatments are recommended to everyone.
Psychosocial help from the cancer team
Psychologists, social workers, child life specialists, doctors, and some kinds of nurses may all be involved in providing psychosocial support. Some of the common types of services available from psychosocial professionals on the team are:
Advocacy (including financial advocacy):Patient advocates can help children and families understand and manage the complex health care system and identify and make use of programs, financial help, policies, and laws.
Education (about how to cope): Children and families learn about the normal social and emotional effects of a cancer diagnosis and treatment, healthy ways to cope, stress management, and other helpful ways to get through this time.
Supportive counseling: Provides listening, empathy, and a way for children, parents, siblings, and other family members to express the feelings that result from the stress of cancer.
Targeted psychotherapy: Teaches children and family members how to manage feelings of anxiety, sadness, fear and other emotions related to the cancer diagnosis and treatment.
Behavioral interventions: Targeted treatments often focused on addressing symptoms associated with cancer treatment (for example feelings of nausea, difficulty taking pills, fear of needles).
Referral to outside resources or community consultations: Helps families get meals, lodging, transportation, and financial or emergency assistance, often in coordination with community-based resources. Some centers may also provide referrals to community-based professionals for illness-related mental health services, if those services are not offered at the pediatric cancer center.
Medication: In addition to supportive counseling, psychotherapy, or behavioral interventions, some children benefit from the use of medication to treat problems such as anxiety or depression, or to lessen the behavioral side effects of medications.
You may also want to see Who Treats Children with Cancer , which is a guide to all the kinds of professionals working on cancer care teams.
For more information about services to help with going back to school, see Helping Your Child Manage School During Treatment and Returning to School After Treatment Ends.
For more information about how to help families cope after a child is diagnosed with cancer, see If Your Child Has Been Diagnosed With Cancer.
The American Cancer Society medical and editorial content team
Our team is made up of doctors and oncology certified nurses with deep knowledge of cancer care as well as editors and translators with extensive experience in medical writing.
Kearney J, Salley C, Murial A. Standards of psychosocial care for parents of children with cancer. Pediatr Blood Cancer. 2015; 62: S632-S683
Last Revised: September 21, 2017
American Cancer Society medical information is copyrighted material. For reprint requests, please see our Content Usage Policy.
American Cancer Society Emails
Sign up to stay up-to-date with news, valuable information, and ways to get involved with the American Cancer Society.